When you sign up with V-load, we collect only the business and personal details needed to set up your dispatching service — things like your MC number, DOT, insurance, and preferred lanes.
Every piece of information is used exclusively to source loads, negotiate rates, manage compliance, handle invoicing, and communicate with brokers on your behalf. Nothing more.
We store your information securely and limit access to authorized team members only. We do not sell, rent, or share your data for any marketing or third-party purposes.
What we collect
- Full legal and business name
- MC and DOT numbers
- Phone and email address
- Insurance certificate details
- Factoring company information
- Payment and banking details
- Load history and lane preferences
What we never do
- Sell your data to third parties
- Share info for marketing purposes
- Store data beyond service end
- Access your data without reason
- Share with unauthorized brokers
- Use your data to profile you
- Disclose info without your consent
How we protect your information
V-load stores all client data on secured systems with access limited to authorized team members only. No information is sold, rented, or traded to any third party for commercial use. Any data shared with brokers or shippers is done solely in the course of fulfilling your dispatching service and only with your consent as part of our working agreement.
Third party sharing
We may share relevant information with licensed freight brokers and shippers to confirm and manage loads, factoring companies to process your payments, and FMCSA or regulatory bodies as required by law. We do not go beyond what is necessary to run your operation effectively and professionally.
Your rights
You have the right to request access to any personal information V-load holds about you at any time. You may also request corrections to inaccurate data or ask us to delete your records following the conclusion of your service agreement. Contact us directly to make any such request and we will respond promptly.
Cookies & website data
Our website may use basic cookies and analytics tools to understand how visitors navigate our pages. All data collected this way is anonymous and used only to improve the website experience. You can disable cookies at any time through your browser settings without affecting access to our services.
Changes to this policy
V-load reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to check back periodically so you are always informed about how we handle and protect your information.